Key Features

Centile enables Service Providers and Mobile Operators to offer best-in-class VAS and features to enterprises, thus allowing efficient communication management, increasing productivity and customer satisfaction.

End-User Value-Added Services (VAS)

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Terminating services
Advanced forwardings
White/Black listing
Boss/Secretary screening
Personal Attendant and Queuing
Voicemail Monitor and Steal

In call services
Hold/Retrieve/Transfer
N-party conference
Call Park & Pick Up
Busy Lamp Fields
Supervision

Originating services
Enterprise Dial Plan (VPN…)
Custom/Multi CLI services
Click2Call
Call barring

Standard Features

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PBX

Voice Mail

User Group

Extension/Virtual number dialing
Speed dial
Call Return/Park/Pick Up
Last number redial
Call Hold/Retrieve
Call Alternate/Redirect
Blind/Announced transfer
Call forwarding (on always, busy,
no answer, selective, time dependent)
Anonymous call rejection
Call screening
Call waiting/Call waiting CID
Do not disturb
CLID blocking
Call restriction on incoming
Call restriction on outgoing calls
Selective call accept list
Call queuing
N-way conferencing
Presence management
Multi-terminal

Direct access from outside
Language selection
Password management
User authentication
Message waiting indicator
Listen/Delete message
Message notification by email
Forward message to extension
Forward message to email
Call back sender
Group mailbox
Audio name recording
Personal greeting recording
Date & time stamp
Configuration
Customization

Ring groups (Hunt/Cyclic)
Call queuing
PSTN number assignment
Distinctive ringing

Enhanced Features

Auto Attendant/Switchboarding

Call Center

Conferencing

Simultaneous calls
Language selection
Dial by name/by extension
Dial from company directory
Transfer to one extension
Transfer to a group
Transfer to specific voice mail
Boss/secretary filtering
Touch Screen
VIP Supervision
Conference schedule
Black listing
Skill tags
Anonymous call rejection
Call Pick Up
Barge In/Intrude/Steal
LDAP and Outlook integration
CRM integration

Agent login/logout/auto login
Overflow
Pause definition
ACD scenario (i.e. priority definition)
Barge in
Monitoring in for Supervisor
Call queuing
Statistics
Reporting
Selective ringing
Wrap Up
Calendar
ETA notification
CRM integration

N-way conferencing
with participants monitoring
Conference Bridge
(reservation less, invitations, dtmf-less join)
Scheduled conference
with master and participants
Blast

Call Recording

Based on calling/
Called numbers
Live call recording
(triggered in phone)

Download Istra SP datasheet

“ We chose Centile unified communications platform for its feature richness, flexibility and ease of operation. Comparing different VoIP communications platforms, Centile really stood out when it came to upfront investment and manageability. ”

Björn Arkinger
Product & Marketing Manager, Sting Telecom