Sophia Antipolis – France, Tuesday 19 November 2019 – Centile Telecom Applications, one of the European leaders in the development of unified communications platforms for operators and integrators, unveils the new features of its ISTRA solution, to provide support for SMEs in their digital transformation.
To prepare for the transition to digital enterprises, Centile is developing its ISTRA solution, making it possible in the short term to increase ROI by improving the user experience.
MOBiiS: the intuitive mobile application
Mobility within companies is now one of the strong points of digital transformation and smartphones have become one of the main drivers.
MOBiiS, Centile’s mobile application, optimized for true fixed-mobile convergence, is transforming the way employees manage their business communications. All the features of Centile’s ISTRA platform are available on mobile phones (Android and iOS), allowing users to better communicate and manage their availability. Collaborative work in a mobile environment is thereby made easier.
The latest improvements to MOBiiS are based on:
- The integration of a secure, collaborative enterprise messaging system that allows end users to chat, share photos, videos, and files, create public or private channels, and take advantage of push mode notifications
- Adding features to an ongoing call that mobile phones do not provide (on-the-fly recording, supervised transfer (mobile BLF, N-way conferences, etc.)
- Login/logout in groups, corporate visual voice mail
- The right to disconnect, now a legal obligation, via the PRO ON-OFF button
Easier and more accessible collaboration for SMEs
According to Gartner, 65% of videoconferencing solution users will benefit from audio conferencing options based on Session Initiation Protocol (SIP) and Voice over IP (VoIP) by 2020, compared to 20% in 2017.
To comlplement its videoconferencing offer which is based on Zoom (ISTRA Collab Enterprise), and allowing up to 300 participants to be connected, Centile has developed its own videoconferencing solution called « ISTRA Collab Business ». Based on Web RTC technology, ISTRA Collab Business is fully customizable and can accommodate up to five participants.
ISTRA, the most complete and versatile unified communication solution on the market
The new version of ISTRA is enhanced with analytics (real-time performance monitoring, reporting, etc.) and call centre improvements (visual supervision of queues and automatic call distribution via chat).
Once again, Centile Telecom Applications is demonstrating its ability to grow its platform and offer one of the most comprehensive unified communication solutions on the market. By meeting and anticipating the needs of companies, Centile is therefore pursuing a policy of continuous innovation and is already planning to launch new features to better collaborate and connect to its customers’ business applications.
About Centile Telecom Applications
Centile Telecom Applications is the European leader in the development of Cloud PBX and unified communications platforms for operators and integrators. Centile’s Any3 architecture – any service, on any network, on any terminal – meets the needs of operators and companies seeking to offer fixed and mobile phone users advanced business communication services, regardless of the terminal used or the network to which they are connected. Centile’s ISTRA platform is deployed by approximately 100 operators in 20 countries and currently has nearly one million users.
Centile is part of the Enreach group, the parent company of various brands such as Centile, Eazit, ipnordic, Network Telecom, Swyx, and Voiceworks.