Keep working as in the office during COVID-19

» Stay connected to colleagues and customers

» Enjoy Visio Collaboration, Live Chat, Mobile Apps, Softphone

» Guarantee your business continuity

» Enhance productivity and team spirit

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Contact us for details about our remote working solutions

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As most of the work market is transitioning to a home-office setup, Centile is doing as much as we can to help you and your customers staying connected during COVID-19.

Read below how to optimize the systems you already have in place for remote working, how to add collaboration capability to your UC solution, and join our virtual events for additional information about how we can support you and your customers with remote working solutions.

Our softphone allows you to ensure the continuity of your activity during this exceptional health crisis.

No need for a deskphone at home thanks to our Softphone

Not all home working stations can be equipped with office-grade deskphones. Luckily you can still have all functions of a normal phone through our softphone. So you can pick up, make and transfer calls from your desktop.

Using a softphone opens up a whole array of new possibilities, as it is integrated in our whitelabel selfcare client myIstra :

free myistra softphone promotion  Check colleagues’ status

free myistra softphone promotion  Manage your presence

free myistra softphone promotion  Define your forwarding rules

free myistra softphone promotion  Send instant messages to colleagues

free myistra softphone promotion  (video) conferencing options

Contact us for more information about myIstra softphone.

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free mobile softphone promotion

Guarantee your business continuity from your smartphone with our mobile app

Our whitelabel mobile app MOBiiS enables you to access all your business communications through your smartphone. Think of a softphone to easily transfer calls, see your colleagues’ status and instant messaging with your colleagues.

But we go beyond standard telephony and UC features. Through MOBiiS you can, for example:

free mobile softphone promotion  Manage your presence

free mobile softphone promotion  Set forwarding rules

free mobile softphone promotion  Log in/out of ACD groups

free mobile softphone promotion  Access video collaboration options

free mobile softphone promotion  Select your calling ID

Contact us for more information about our mobile Softphone.

Keep your office numbers while working remotely with our full FMC solution

No need for your now remote workers to start using their personal mobile number while contacting colleagues or customers.

Thanks to our full Fixed-Mobile-Convergence solution, you can now bring your office numbers, personal & group extensions and mobile numbers on the smartphone of your employees.

Your smartphone becomes the remote terminal of your company.

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Far but close with our videoconferencing tools

We offer flexible online collaboration solutions based on the best market technology, so you won’t need any face2face meeting anymore. 

Check our videocollaboration options at the link: https://centile.com/products/users-application/collaboration/

Contact us to hear more about our video collaboration solutions.


Keep your customer service standard high with our Call Center & CRM integration

Access all your call center features remotely through our myIstra portal and keep on offering service as your customers are used from you.

Thanks to the Systematic Call Recording function the supervisor can still monitor calls placed and received remotely.

Always answer a call prepared not to waste valuable time by integrating your CRM system in our myIstra portal.

Do you want to add extra support possibilities to your customer service? Contact us to know more about our Web Chat service.

 

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All the reliability from the office with certified hardware

We recommend you offer your customers hardware which is certified and that interoperates with the telephony solution they use, whether it is about deskphones or headsets.

Centile offers a wide range of interoperable hardware

Contact us for more information about our softphone.