UCC Connect allows the integration of telephony into any CRMs (Microsoft Dynamics, Salesforce, Sage …). It enables the user to make a call in one click and have a client’s information popping up on incoming calls to increase productivity.

Caller ID

When making an incoming call, find out who is calling you. Then choose to open the contact card in your connected CRM.

CRM - Centile Telecom Application

Search from myIstra

CRM - Centile Telecom Application

From myIstra, find the contacts in your connected CRM directory. Then call the contact by clicking on the displayed number.

Key Features

Video of Presentation

  • Caller ID
  • One-click calls – click to call
  • Opening a contact card
  • Fully integrated with myIstra
  • Search in CRM from myIstra

A user experience enriched and simplified

ISTRA offers end-users telephony management portals that simplify their experience.

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