UCC Connect allows the integration of telephony into any CRMs (Microsoft Dynamics, Salesforce, Sage …). It enables the user to make a call in one click and have a client’s information popping up on incoming calls to increase productivity.
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When making an incoming call, find out who is calling you. Then choose to open the contact card in your connected CRM.
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From myIstra, find the contacts in your connected CRM directory. Then call the contact by clicking on the displayed number.
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One-click calls – click to call
Opening a contact card
Fully integrated with myIstra
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A user experience enriched and simplified
ISTRA offers end-users telephony management portals that simplify their experience.
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