I started by asking Justin what kind of impact he’s noticed in the communication landscape in recent months. Like most businesses in the UC and collaboration space, Centile UK say that the impact on them and their customers has been incredible.
“We’ve had a lot of discussions going on externally that has lead us to achieving a significant amount of new business. The number of committed seats that we’ve secured lately has tripled. The number of contracted seats we have has grown even more than that.”
Crucially, Justin noted that although the amount of customers his company is working with is increasing, it may not show too heavily in the brand’s revenue. That’s because Centile have been offering free packages and bundles too.
“I think this is the right thing to do. Right now, the way that resellers handle their customers is going to be what people remember going forward. It’s the channel’s responsibility to take care of end-users, and our responsibility to help our partners and resellers.”