Current Webinars

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January 2020

Outsourced Devices Integration – Technical

Wednesday 22 January 16.00 pm CEST

+ Technical differences between legacy and outsourced integration
+ New devices import
+ New template architecture
+ New customization methods
+ What’s next?

Presentation of Centile myIstra new design

Wednesday 8 January 16.00 pm CEST

+ Presentation of myIstra new look & feel

+ A new design to bring new features

+ Customization

+ What’s next?

February 2020

Presentation of Centile APIs

Wednesday 5 February 16.00 pm CEST

+ Available APIs for Provisioning

+ Available APIs for Call Control

+ Upcoming APIs integration with myIstra

+ What’s next?

Presentation of ISTRA Call Center

Wednesday 19 February 16.00 pm CEST

+ Presentation of administrator’s interfaces

+ Presentation of agent’s interfaces

+ New features with ISTRA 10.1

+ Evolutions / Roadmap (ISTRA 10.2)

Here, some extracts of our most popular webinars.
We invite you to view and enjoy them to get an idea of our ISTRA solutions.

Presentation of Centile myIstra new design

Agenda

  • Presentation of myIstra new look & feel
  • A new design to bring new features
  • Customization
  • What’s next?

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Outsourced Device Integration Process

Agenda

  • Old integration and certification
  • New certification procedures
  • Changes and advantages
  • Important availability……

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Fixed Mobile Convergence

Agenda

  • Market highlights
  • Features overview
  • Types of architectures
  • Focus on the FMC Router…

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Centile Mobiis V10.1

Agenda

  • What’s New !
  • Group Chat
  • ACD
  • UI & Features improvements…

To see the full video, click on this link : Log In

Centile Istra 9.3

Agenda

  • Mobile App (native iOS et Android application )
  • myIstra (end-user desktop application )
  • myTelephony & myCompany (enterprise portals)
  • Collaboration and CRM integration

To see the full video, click on this link : Log In

Centile Security

Agenda

  • Introduction to UCC security risks exposure
  • Presentation of protection tools
  • “Best practices” to minimise the risk of fraud
  • Questions – Answers

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Service Plans Session 1

Agenda

  • Understanding Service Plan philosophy
  • Creating and manipulating Services Plans
  • Usage in Webadmin and myTelephony

To see the full video, click on this link : Log In

myTelephony

Agenda

  • myTelephony, a tool for whom?
  • Presentation of features
  • Demonstration
  • Expected evolutions…

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myIstra

Agenda

  • Introduction to myIstra – end-user selfcare portal
  • Focus on ISTRACollab powered by Zoom – visioconference & collaboration tools
  • Focus on ISTRACRM powered by Mondago – CRM integration

To see the full video, click on this link : Log In

Call Centre

Agenda

  • Presentation of ISTRA Call Centre capabilities
  • Manager portals and capabilities
  • Agent self-care (myIstra)
  • Statistics and Reporting

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Enterprise Creation

Agenda

  • Creation of enterprise dialplan
  • Creation of users, groups and IVRs
  • Management of PSTN numbers and assignment to user extensions
  • Creation of forwarding and barring rules

To see the full video, click on this link : Log In

Device Provisioning

Agenda

  • Understanding device provisioning
  • Understanding and manipulating device templates
  • Customization per cluster/enterprise/ site

To see the full video, click on this link : Log In

Service Plans Session 2

Agenda

  • Description and purpose of Services Plans
  • Definition & Supported Features
  • Assigning a Service Plan
  • Services Plans duration

To see the full video, click on this link : Log In

Fixed Mobile Convergence

Agenda

  • Different types of FMC
  • Configuring a convergent user on ISTRA SP
  • Configuring a convergent user on ISTRA Mobile
  • User cases

To see the full video, click on this link : Log In

Mobile App

Agenda

  • Introduction to MOBIIS: Centile Mobile App for smartphones iOS and Android
  • How to customize the application?
  • Expected evolutions during 2018 

To see the full video, click on this link : Log In

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Centile is part of Enreach group

Centile Telecom Application - Logo

Centile is part of Enreach group

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