Current Webinars

There are no webinars currently

January 2020

Outsourced Devices Integration – Technical

Wednesday 22 January 16.00 pm CEST

+ Technical differences between legacy and outsourced integration
+ New devices import
+ New template architecture
+ New customization methods
+ What’s next?

Presentation of Centile myIstra new design

Wednesday 8 January 16.00 pm CEST

+ Presentation of myIstra new look & feel

+ A new design to bring new features

+ Customization

+ What’s next?

March 2020

April 2020

Presentation of ISTRA Call Center

Monday 9 March 16.00 pm CEST

+ Presentation of administrator’s interfaces

+ Presentation of agent’s interfaces

+ New features with ISTRA 10.1

+ Evolutions / Roadmap (ISTRA 10.2)

Presentation of Centile APIs

Wednesday 1 April 16.00 pm CEST

+ Available APIs for Provisioning

+ Available APIs for Call Control

+ Upcoming APIs integration with myIstra

+ What’s next?

Here, some extracts of our most popular webinars.
We invite you to view and enjoy them to get an idea of our ISTRA solutions.

Outsourced Device Integration Technical

Agenda

  • Technical differences between legacy and outsourced integration
  • New devices import
  • New template architecture
  • New customization methods…

To see the full video, click on this link : Log In

Presentation of Centile myIstra new design

Agenda

  • Presentation of myIstra new look & feel
  • A new design to bring new features
  • Customization
  • What’s next?

To see the full video, click on this link : Log In

Outsourced Device Integration Process

Agenda

  • Old integration and certification
  • New certification procedures
  • Changes and advantages
  • Important availability……

To see the full video, click on this link : Log In

Fixed Mobile Convergence

Agenda

  • Market highlights
  • Features overview
  • Types of architectures
  • Focus on the FMC Router…

To see the full video, click on this link : Log In

Centile Mobiis V10.1

Agenda

  • What’s New !
  • Group Chat
  • ACD
  • UI & Features improvements…

To see the full video, click on this link : Log In

Centile Istra 9.3

Agenda

  • Mobile App (native iOS et Android application )
  • myIstra (end-user desktop application )
  • myTelephony & myCompany (enterprise portals)
  • Collaboration and CRM integration

To see the full video, click on this link : Log In

Centile Security

Agenda

  • Introduction to UCC security risks exposure
  • Presentation of protection tools
  • “Best practices” to minimise the risk of fraud
  • Questions – Answers

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Service Plans Session 1

Agenda

  • Understanding Service Plan philosophy
  • Creating and manipulating Services Plans
  • Usage in Webadmin and myTelephony

To see the full video, click on this link : Log In

myTelephony

Agenda

  • myTelephony, a tool for whom?
  • Presentation of features
  • Demonstration
  • Expected evolutions…

To see the full video, click on this link : Log In

myIstra

Agenda

  • Introduction to myIstra – end-user selfcare portal
  • Focus on ISTRACollab powered by Zoom – visioconference & collaboration tools
  • Focus on ISTRACRM powered by Mondago – CRM integration

To see the full video, click on this link : Log In

Call Centre

Agenda

  • Presentation of ISTRA Call Centre capabilities
  • Manager portals and capabilities
  • Agent self-care (myIstra)
  • Statistics and Reporting

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Enterprise Creation

Agenda

  • Creation of enterprise dialplan
  • Creation of users, groups and IVRs
  • Management of PSTN numbers and assignment to user extensions
  • Creation of forwarding and barring rules

To see the full video, click on this link : Log In

Device Provisioning

Agenda

  • Understanding device provisioning
  • Understanding and manipulating device templates
  • Customization per cluster/enterprise/ site

To see the full video, click on this link : Log In

Service Plans Session 2

Agenda

  • Description and purpose of Services Plans
  • Definition & Supported Features
  • Assigning a Service Plan
  • Services Plans duration

To see the full video, click on this link : Log In

Fixed Mobile Convergence

Agenda

  • Different types of FMC
  • Configuring a convergent user on ISTRA SP
  • Configuring a convergent user on ISTRA Mobile
  • User cases

To see the full video, click on this link : Log In

Mobile App

Agenda

  • Introduction to MOBIIS: Centile Mobile App for smartphones iOS and Android
  • How to customize the application?
  • Expected evolutions during 2018 

To see the full video, click on this link : Log In