By Stijn Nijhuis, CEO of Enreach
Businesses around the world are to be congratulated for how quickly they have got their employees working remotely, in an incredibly short amount of time. UC and collaboration solutions have made remote working easier and helped organisations adapt to this new situation quickly. However, it looks as if the shutdown in most countries will continue to a lesser or greater degree for some months to come. Plus, organisations of all kinds are realising that not only is remote working possible for large numbers of people, it could reduce the need for office space, pave the way towards more flexible working methods, and therefore change the nature of the workplace forever.
So, having carried out an initial ‘quick fix’, companies need to look at whether what they have in place is going to be fit-for-purpose in the months and years to come. Adoption of apps that are great for consumers may have solved an immediate problem, but do not provide the full integration with business apps required to ensure efficient replication of work processes, communications and collaboration. Plus, businesses must have solutions that provide necessary levels of security and privacy. This is more important than ever, given that many employees are working from home.
Organisations need ‘business-grade’ unified communications and collaboration. There is a huge opportunity for the channel community in Europe to help them navigate through all the options being offered, and find the answers that best fit each situation. Here are some issues to consider when looking for a robust, secure and flexible UC and collaboration solution: